website hosting & maintenance

Website Hosting and Maintenance for Business Websites

Choose the care your website needs. Monthly plans at A$149, A$249 or A$499, plus GST.

Website maintenance for WordPress and Shopify, with monthly plans at A$149, A$249 or A$499 + GST. Choose routine care, regular content changes or ongoing SEO/GEO optimisation.

We review your website, hosting and existing issues before confirming the plan. Hosting and third-party fees are separate.

01

What Does tPanel's Website Maintenance Include?

Routine care for your website, with content changes and optimisation matched to your plan.

SEO reviews & reports

Website Care includes a basic SEO health check. Care & Optimisation adds a detailed SEO/GEO review and written priorities.

Reviews cover the agreed titles, descriptions, indexing, links, images, speed and mobile usability for your plan.

Content changes

Website Care includes 1 hour of content changes each month. Care & Optimisation includes 3 hours total for changes and optimisation.

Edit existing text, images or banners and publish supplied content. Hours are used within the month and do not roll over.

Updates, backups and checks

Manage routine WordPress core, theme and plugin updates, check Shopify theme and app compatibility, and monitor the enquiry or checkout flow.

Backup coverage, frequency, retention and recovery arrangements are agreed during onboarding.

Domains and SSL

We manage domain and SSL renewal reminders and platform-specific settings.

Hosting, domains, paid apps and other third-party costs are separate.

Help when something breaks

General issues receive a response within one business day. Faults stopping orders or enquiries receive a response within four business hours.

These are response times. Repair time depends on the cause.

Further development

New pages, features and redesigns are quoted separately. Maintenance clients retain priority scheduling, assessment within two business days and a 10% development discount.

We agree scope and fees before extra work or hours begin.

02

Choose Your Website Maintenance Plan

Essential Care

For websites that rarely change.

A$149/ month + GST

  • Updates, backups and security monitoring
  • Uptime and form checks
  • Monthly maintenance record
  • Content changes quoted separately
Discuss this plan ->

Website Care

For businesses with regular content changes.

A$249/ month + GST

  • Routine care from Essential
  • 1 hour of content changes each month
  • Basic SEO health check
  • Monthly work summary
Discuss this plan ->

Care & Optimisation

For websites that need ongoing improvement.

A$499/ month + GST

  • Routine care from Website Care
  • 3 hours total for content changes and optimisation each month
  • Detailed SEO/GEO review and written priorities
  • Priority scheduling for optimisation work
Discuss this plan ->

Editing hours reset monthly and do not roll over. Routine care and included reviews do not use this allowance. Extra work is quoted for approval first.

Paid monthly in advance, with a one-month minimum and 30 days written notice to cancel. Hosting and third-party costs are separate.

03

What Is Quoted Separately for Website Maintenance?

The following work is quoted separately, with scope and costs agreed before it starts.

Building or producing something new

  • New pages, features and structural redesigns.
  • Bulk product entry and catalogue uploads.
  • Copywriting, photography and image editing.
  • SEO projects beyond the plan allowance, content marketing, link building and ad campaigns.

Repairs outside routine maintenance

  • Repairing damage from code changes made by others is billed by time.
  • Platform and third-party app faults are followed up with the provider. We cannot guarantee a fix on their behalf.

Maintenance clients receive priority scheduling and a 10% discount on separately quoted development.

04

Is a Maintenance Plan Right for Your Website?

A plan is useful when the website brings in orders or enquiries and nobody on your team has time to look after it.

A simple brochure site that rarely changes may only need occasional checks. We can review the site with you before recommending ongoing support.

  • Content changes keep waiting for someone to publish them.
  • An update has broken the site, or it has been hacked before.
  • Nobody is checking indexing, speed or broken links.
  • Domain and SSL renewals are easy to miss.
  • The original developer has moved on.
05

Where Does the Hosting Fit In?

Shopify and WordPress need different hosting arrangements. We confirm who manages each part before taking over.

W

WordPress

WordPress needs separate hosting. We can manage the existing setup or arrange hosting. Server and hosting charges are agreed separately from the maintenance fee.

WordPress website development ->
S

Shopify

Shopify provides hosting through its subscription. We maintain the theme, apps and domain setup. Shopify subscriptions and paid apps remain separate costs.

Shopify development ->
06 - Ongoing optimisation

Turn each review into practical improvements.

Care & Optimisation includes a monthly SEO/GEO review and written priorities, so you know what needs attention next.

Use 3 hours total each month for content changes and agreed improvements to metadata, internal links or small technical SEO issues. New pages and larger projects are quoted separately.

See an example SEO report ->

FAQ

How much does website maintenance cost?

Plans are A$149, A$249 and A$499 per month, plus GST. Essential covers routine care. Website Care adds 1 hour of monthly content changes. Care & Optimisation includes 3 hours total for changes and optimisation, plus a detailed SEO/GEO review.

Is hosting included in the monthly price?

No. WordPress hosting or server charges are agreed separately. Shopify subscriptions, paid apps, domains and independent SSL certificates are separate third-party costs.

Do unused editing hours roll over?

No. Website Care includes 1 hour per month; Care & Optimisation includes 3 hours total per month. Routine maintenance and the included reviews do not use that allowance. Extra work is quoted for approval first.

Can you take over a website built elsewhere?

Yes, subject to a site review. We check the platform, access, hosting, update status and existing issues before agreeing the handover and plan.

How quickly do you respond to problems?

General issues receive a response within one business day. Faults stopping orders or enquiries receive a response within four business hours. These are response times; repair time depends on the cause.

Is there a long-term contract?

Plans are paid monthly in advance with a one-month minimum. Either party can cancel with 30 days written notice.

Working with clients across Australia

Based in Sydney, tPanel provides website maintenance for clients in Melbourne, Brisbane, Adelaide, Perth, Canberra, Hobart, Darwin and across Australia.

Share website changes and issues by email, and use a call or Microsoft Teams when a walkthrough is useful. Work follows your agreed maintenance scope.

How we work with you remotely

Tell Us About Your Website

Send your website URL, platform and preferred plan. We review the site before confirming the plan and scope.