Website updates, backups and a monthly SEO review. Standard website plans start at A$500 per month, excluding GST.
We review the platform, hosting, access and dependencies, then agree the handover, included work and monthly fee. New development and third-party fees remain separate. Send the site URL or a short system description first; access can be arranged during the review.
For the website plan, the existing response commitments are one business day for general issues and four business hours for faults stopping orders or enquiries. They are response times, not guaranteed repair times.
Website maintenance is the work needed after a site goes live: updates, backups, monitoring and keeping content current. tPanel provides website hosting and maintenance for WordPress and Shopify businesses across Australia.
We start by reviewing the site, its hosting and the tools it depends on. Then we agree what the monthly plan covers, what costs extra and how to contact us when something needs attention.
Six areas of ongoing support, with a clear allowance for routine changes.
We check titles, descriptions, indexing, broken links, image alt text, speed and mobile usability. You receive a written report showing what needs attention first.
The review also covers GEO signals relevant to AI search. See a sample audit report →
Send up to four requests each month for text edits, image or banner swaps, announcements, or publishing within existing page layouts.
You provide the words and images; we make the changes.
We manage theme, plugin and app updates, take code backups, and check that the site and its enquiry or checkout flow are working.
If something looks wrong in the admin, we investigate.
We manage domain renewals with advance reminders, and install or renew independent SSL certificates where needed.
Third-party fees are passed through at cost, with no markup.
General issues receive a response within one business day. Faults that stop orders or enquiries receive an urgent response within four business hours.
These are response times. The time needed to fix a fault depends on its cause.
Need a new page, feature or redesign? Maintenance clients receive priority scheduling, an assessment within two business days and a 10% development discount.
The work is scoped and quoted separately.
The fee stays fixed for the agreed scope. If that scope grows, we agree any fee change with you first. For custom software, see the A$1,000 + GST managed hosting and support plan below.
For businesses running custom software, including systems built by tPanel. If another team built your software, you’re welcome to bring it to us for hosting and ongoing support too.
Managed hosting and SSL for your application.
Monitoring to identify issues that need attention.
Daily automated database backups, retained for 30 days.
Routine software and dependency updates.
Security patches for the system we maintain.
Ongoing local technical support for your team.
Emergency response for critical system issues.
Priority scheduling for future development and enhancements.
Send us a brief description of the system, its technology and where it is hosted. We’ll review the setup with you and agree the handover and support scope before taking over.
For the A$500 website maintenance plan, the following work is quoted separately. We agree the scope before starting it.
Maintenance clients receive priority scheduling and a 10% discount on separately quoted development.
A plan is useful when the website brings in orders or enquiries and nobody on your team has time to look after it.
A simple brochure site that rarely changes may only need occasional checks. We can review the site with you before recommending ongoing support.
Shopify and WordPress need different hosting arrangements. We confirm who manages each part before taking over.
WordPress needs a separate hosting service. tPanel arranges and manages the setup around your site’s traffic and requirements, alongside updates, backups and domain settings.
Any managed server hosting is quoted for the agreed scope.
WordPress website development →Shopify hosts the store as part of its subscription. tPanel looks after the store, theme, apps, domain and DNS around that platform.
The Shopify subscription and paid apps remain separate costs.
Shopify development →
The monthly report gives you a short list of issues to work through: a slow page, a broken link, a missing description or content that needs updating.
Content edits can use the monthly allowance. Larger SEO work, new pages and integrations are scoped separately, so you can decide what is worth doing.
See an example SEO report →Have a question about your current site? Tell us what you need help with.
The standard Managed Hosting, Maintenance & Support plan is A$1,000 + GST per month. It includes hosting and SSL, monitoring, routine software and dependency updates, security patches, local technical support, emergency response for critical issues and priority scheduling for future development, plus the database backups described below. Larger systems, complex architectures or numerous service dependencies may require a higher fee. We assess the setup and agree pricing before starting or changing the scope.
The custom software plan includes daily automated database backups with 30-day retention. This is the database backup provision for the A$1,000 + GST managed software plan; the website maintenance plan lists its code backups separately.
Yes. We support custom software built by tPanel and by other teams. Send us a description of the system, its technology and where it is hosted. We review the setup and agree the handover, support scope and monthly fee before taking over.
Our standard WordPress or Shopify website maintenance plan starts at A$500 per month, excluding GST. It includes a monthly SEO review, up to four content update requests, monitoring, update management, code backups, and domain and SSL management. Third-party fees are separate. Multiple websites and additional server requirements are quoted for the work involved.
The A$500 website maintenance plan is billed monthly in advance, with a minimum term of one month. Either party can cancel with 30 days’ written notice.
For the website plan, a content update is a change within an existing layout: editing text, swapping images or banners, updating announcements, or publishing supplied content. You provide the words and images. New pages, features, structural changes and custom code are quoted separately. Website maintenance clients receive priority scheduling and a 10% discount on development work.
Under the website maintenance plan, general issues receive a response within one business day. Faults that stop orders or enquiries receive an urgent response within four business hours. These are response times, not guaranteed repair times. The time needed to fix a fault depends on its cause.
Usually yes. tPanel first runs a site review covering code quality, plugin or app health, hosting, performance and security, then confirms the monthly plan and scope before taking the site on.
The A$500 website plan includes a monthly SEO review covering titles, descriptions, indexing, broken links, image alt text, speed, mobile usability and GEO signals. You receive a written report with recommended actions. Small content edits can use the monthly allowance. SEO strategy, content marketing, link building and ad campaigns are scoped separately.
Send your website address, the platform it uses and what you need help with. We’ll review the scope with you before agreeing a monthly plan.