Routine care for your website, with content changes and optimisation matched to your plan.
SEO reviews & reports
Website Care includes a basic SEO health check. Care & Optimisation adds a detailed SEO/GEO review and written priorities.
Reviews cover the agreed titles, descriptions, indexing, links, images, speed and mobile usability for your plan.
Content changes
Website Care includes 1 hour of content changes each month. Care & Optimisation includes 3 hours total for changes and optimisation.
Edit existing text, images or banners and publish supplied content. Hours are used within the month and do not roll over.
Updates, backups and checks
Manage routine WordPress core, theme and plugin updates, check Shopify theme and app compatibility, and monitor the enquiry or checkout flow.
Backup coverage, frequency, retention and recovery arrangements are agreed during onboarding.
Domains and SSL
We manage domain and SSL renewal reminders and platform-specific settings.
Hosting, domains, paid apps and other third-party costs are separate.
Help when something breaks
General issues receive a response within one business day. Faults stopping orders or enquiries receive a response within four business hours.
These are response times. Repair time depends on the cause.
Further development
New pages, features and redesigns are quoted separately. Maintenance clients retain priority scheduling, assessment within two business days and a 10% development discount.
We agree scope and fees before extra work or hours begin.