E-commerce Integration Services

Keep your storefront. Connect the work behind it.

From order received to tracking returned

Agree the flow before choosing a connector or writing code. Each step needs a source of truth, a completion state and a way to recover when an update fails.

1. Collect orders

   Bring orders from the agreed stores, marketplaces or reseller channels into a common record, retaining the original channel reference.

2. Map the data

   Match products, quantities, addresses and delivery details. Agree which system owns stock and how unsupported values are reviewed.

3. Send to fulfilment

   Route orders to the warehouse using the agreed location, stock and shipping rules. Record whether the provider accepted the request.

4. Return the update

   Receive dispatch and tracking details, then update the originating channel. Keep partially shipped orders open until the remaining items are handled.

Test the difficult orders as well as the routine ones

Define these acceptance checks for your project before launch. They are scope decisions, not an assumption that every commerce API supports the same behaviour.

Repeated events

Send the same order or update twice. Confirm the agreed duplicate checks prevent unintended extra dispatches or invoices.

Connection failures

Test an unavailable API, a rejected record and an expired credential. Agree retry behaviour, alerts and who clears unresolved items.

Partial fulfilment

Test orders split across shipments or warehouses. Check line quantities, tracking details and when the channel may mark an order complete.

Everau’s existing build provides evidence for retries, review queues and partial-shipment handling. The detailed rules for your stock, cancellations, returns and refunds still need to be scoped and tested against your providers.

Bring your actual channel and warehouse list

• List each sales channel, warehouse and system that owns stock.
• Provide representative order formats and the exceptions staff handle today.
• Identify access owners, peak volumes and acceptable sync delays.
• Separate the first workflow from later returns, refunds or extra-channel work.

Development scope, budget and delivery

These are tPanel’s indicative integration development fees. We confirm the scope, acceptance checks and fixed quote before work begins.

A$3,000–6,000

A focused integration or data sync between two platforms. The API, fields and exception requirements determine whether it fits this range.

A$12,000–45,000

A multi-system integration with business rules, exception handling and monitoring features. More channels or complex workflows can exceed the range.

Development fees exclude GST, hosting and third-party charges. Ongoing maintenance is agreed separately. A separate storefront, historical data cleanup, returns workflow or new connector is included only when written into the scope.

Agree the schedule around the first complete workflow

The schedule depends on API access, mapping, provider test environments and user acceptance. Everau’s first version took about eight weeks in 2020; that history is not a delivery commitment for a new project.

You own the agreed source code and IP. Agree access, operational handover, monitoring ownership and support before launch. You can use your own hosting and maintenance provider; see our optional managed software plan if you want tPanel to handle it.